Relcu Delivers Security and Compliance to meet regulatory compliance around Gramm Leach Bliley, SOC, TCPA, RESPA and more.

At Relcu, we understand the importance of providing a secure and compliant platform. Even as you personalize and optimize the engagement journey for each customer through our intuitive platform, you need to ensure data security. We implement best-in-class physical, technological and procedural security safeguards similar to those used by major financial institutions.
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RELCU’S POWER-PACKED

Security Leadership for Mortgage and Financial Services Businesses

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Encryption

Encryption scrambles sensitive transmissions made via the Internet. We employ strict encryption processes – the same used by leading financial institutions. Whenever data is transmitted, we require SSL /TLS (TLS1.2, soon to be TLS1.3) encryption. We also store data in an encrypted format (via AES 256 bit encryption), with additional layers of encryption added to our backup systems.

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Firewall

Firewalls restrict connections between publicly accessible servers, including connections from wireless networks and system components storing user data. Relcu systems are protected by network firewall layers. Additionally, we employ leading edge machine learning technology that identifies and autonomously can affect blocking of any network or systems activity that it believes to be nefarious.

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Regular Internal and Third-party Security Audits

All our systems, policies and procedures undergo regular security audits by third party security experts. All systems are regularly updated. Relcu is SOC2, Type 1 certified and going through SOC 2 Type 2 and Gramm Leach Bliley certification. We implement industry best practices for internal and external vulnerability testing, patching, anti-malware/virus and data loss prevention.

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Business Continuity

Relcu uses the best business continuity management practices. We have redundant clusters for databases, have automated our build processes which means any server/code failure can be recovered by just one command and can be easily switched to use any other region. Regular database backups are in place. Monitoring is done both from local and external networks.

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Password and Account Protection

A username and hidden (hashed) password are required to access any Relcu online service. All other services employed by Relcu like AWS and MongoDB Atlas require either multi-factor authentication or are tied to a single sign-on function (SSO).

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Physical Security

Relcu uses secure facilities that are monitored and manned 24 hours a day, 7 days a week.

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Talk to Us Today

Learn how our flexible, customizable platform can help you drive growth and innovation for your organization by deepening customer relationships.

Call +1 833 611 1189 or contact us online.

We can be reached by telephone on workdays from 9:30 to 18:00 and on weekends from 10:00 to 15:00.